We take pride in our products and want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help with returns and refunds under the conditions outlined below.
Returns
Return Window: You have 30 days from the date of delivery to request a return.
Eligibility: All items are returnable provided they have not been used, washed, or are damaged. Items that show any signs of use, washing, or damage will not be eligible for a return.
Free Return Shipping: We cover the full cost of return shipping. You do not have to worry about any shipping fees.
Return Process: To start a return, please contact us at support@wrywry.com with your order number and reason for return. We will provide you with the necessary return shipping details and instructions.
Exchanges & Refunds
Inspection: Once your return is received and inspected, we will notify you of the approval of your refund or exchange.
Exchanges: If you prefer an exchange and your item is eligible, we will promptly assist you in selecting a replacement.
Refund Process: If a refund is approved, the amount will be credited to your original method of payment. Refunds will be processed within 5–10 business days after approval.